Official Privacy Policy

Privacy Policy me88sg

me88sg is committed to protecting the personal information of every member. This document explains how we collect, store, use, and safeguard your data in line with international data protection practices.

Updated: 1 January 2026 English International Licensing
Data Protection Principles

me88sg Commitment to Your Privacy

Six core principles that guide how me88sg manages the personal information of its members.

Layered Data Security

All member data is stored using 256-bit SSL encryption and a layered security system. Financial information and passwords are never stored in plain text — every record is protected to industry security standards.

Member Data Control

You have the right to access, correct, or request deletion of your personal data at any time. me88sg gives members full control through account settings and customer service channels.

No Sale of Data to Third Parties

me88sg never sells or rents members' personal information to any external party for marketing purposes. Data sharing occurs only in the context of platform operations as stated in this policy.

Purpose-Driven Data Collection

Only information required for account operation, identity verification, and payment processing is collected. No excess data is requested from members without a clear and stated reason.

Policy Change Notification

Any material changes to this Privacy Policy will be communicated to members via email or in-platform notification before they take effect. The updated date will always be kept current at the top of this document.

24/7 Privacy Support

The me88sg customer service team is available 24/7 via live chat and email, in Malay and English, to answer any questions regarding privacy and the management of your personal data.

1. Introduction and Scope of Policy

This Privacy Policy is issued by me88sg ("we", "platform", "me88sg") for the online casino and sports betting platform accessible at me88sg.onl. This policy explains how we collect, use, disclose, store, and protect personal information provided by members ("you", "user", "member") when registering, using our services, or interacting with the me88sg platform.

By registering as a me88sg member or continuing to use this platform, you confirm that you have read, understood, and agreed to the terms set out in this Privacy Policy. This policy applies to all services offered by me88sg, including online casino games, sports betting, online slots, baccarat, and all other activities under this platform.

me88sg operates under international licensing. This platform is for users aged 21 and above only. Use of the platform by individuals below this age limit is strictly prohibited.

2. Personal Information We Collect

me88sg collects various categories of personal information to ensure the platform operates securely and complies with licensing requirements. The information collected includes:

  • Identity information: full name as shown on your identification card (MyKad), date of birth, gender, and valid identification card or passport number.
  • Contact information: email address, mobile phone number, and residential or mailing address.
  • Account information: chosen username, password (stored in encrypted form), and login history including time, date, and device IP address.
  • Financial information: payment method used (Touch 'n Go eWallet, DuitNow, FPX, Boost, or cryptocurrency), e-wallet account number, and records of deposit and withdrawal transactions.
  • Game data: game history, betting records, wins and losses, and data related to participation in the VIP programme.
  • Technical data: IP address, web browser type, device operating system, screen resolution, and cookie data collected automatically while you use the platform.

We do not collect personal information beyond what is required for platform operations. Every data request is accompanied by a clear and valid purpose.

3. Purpose of Using Personal Information

me88sg uses members' personal information solely for the following purposes:

  • Managing, verifying, and maintaining member accounts on the me88sg platform.
  • Processing deposits, withdrawals, and all financial transactions initiated by members.
  • Verifying member identity to comply with Know Your Customer (KYC) requirements and applicable anti-money laundering laws.
  • Providing effective customer support in Malay and English via live chat and email.
  • Detecting and preventing fraud, money laundering, or use of the platform by underage individuals.
  • Notifying members of service updates, bonuses, VIP programmes, or any material policy changes.
  • Improving the user experience, platform performance, and game offering based on anonymised aggregate usage patterns.

4. Information Sharing and Disclosure

me88sg does not sell, rent, or transfer members' personal information to third parties for external marketing purposes. However, in the context of platform operations, information sharing may occur with certain parties:

  • Payment service providers: Payment processors for Touch 'n Go eWallet, DuitNow, FPX, Boost, USDT, BTC, and ETH receive the information needed to complete transactions.
  • Game software providers: Game development companies that provide the technical platform for game operations may receive the session data required.
  • Regulatory authorities: me88sg may disclose information to licensing bodies, law enforcement agencies, or government authorities when required by law or court order.
  • Security partners: Cybersecurity and anti-fraud firms contracted by me88sg to detect and prevent unauthorised use of the platform.

All third parties involved are required to meet data protection standards equal to or higher than those set out in this Privacy Policy.

5. Data Storage and Retention Period

Members' personal information is stored on servers protected with industry-grade encryption. me88sg retains personal information records for as long as a member's account is active, and for a specified period after the account is closed to fulfil legal and enforcement obligations.

Data retention periods are determined based on the type of information and applicable legal requirements. Financial transaction data is typically retained for the period stipulated by international licensing requirements. Once the retention period ends, data is securely deleted or anonymised.

Account passwords are stored in an irreversible hashed format. The me88sg team will never ask for your account password via email, live chat, or any other channel — never share your password with anyone.

6. Your Rights Over Personal Information

As a me88sg member, you have the following rights regarding the personal information we hold:

  • Right of access: You may request to view the personal information we hold in relation to your account.
  • Right of correction: If any information is inaccurate or outdated, you have the right to request an immediate correction.
  • Right of deletion: You may request deletion of your personal data, subject to legal and licensing obligations that require us to retain certain records.
  • Right of objection: You may object to the processing of your personal data for specific purposes, particularly for marketing communications.
  • Right to restriction: In certain circumstances, you may request that we temporarily restrict the processing of your personal data.

To exercise any of the rights above, please contact the me88sg support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable time.

7. Use of Cookies and Tracking Technologies

me88sg uses cookies and similar tracking technologies to improve the user experience on the platform. Cookies allow the platform to remember your preferences, maintain login sessions, and tailor content display to your needs.

There are two main categories of cookies used:

  • Essential cookies: Required for core platform functions such as session verification and login security. These cookies cannot be disabled without affecting platform functionality.
  • Analytical cookies: Used to understand how members interact with the platform for ongoing improvements. This data is collected in aggregate and anonymised form.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect your experience on the me88sg platform.

8. Data Security Measures

me88sg continuously invests in cybersecurity infrastructure to protect members' personal information from unauthorised access, disclosure, modification, or destruction. The measures implemented include:

  • Data encryption during transmission using TLS/SSL protocols.
  • Data encryption at rest for sensitive information.
  • Strict role-based access controls for internal staff.
  • Continuous security monitoring and regular system audits.
  • Two-factor authentication for access to critical systems.

While we take all reasonable precautions, no security system can guarantee complete protection. Members are encouraged to help keep their accounts secure by using strong passwords and not sharing login credentials.

9. Changes to This Privacy Policy

me88sg reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or technology. Any material changes will be communicated to members via their registered email or through in-platform notifications.

The "Updated" date shown at the top of this document will always reflect the latest version of the Privacy Policy. Your continued use of the me88sg platform after any changes are published is considered your acceptance of the latest version of the policy.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way me88sg handles your personal information, please contact us via:

  • 24/7 Live Chat: Available directly through the me88sg platform, in Malay and English.
  • Email: [email protected]

Our customer service team will endeavour to respond to every privacy enquiry within a reasonable time.

Contents

Updated: 1 January 2026

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FAQ

Frequently Asked Privacy Questions

During registration, me88sg requires your full name (as on your MyKad), identification card number, date of birth, active email address, and mobile phone number. This information is needed to verify your identity, comply with international licensing requirements, and ensure the platform is used only by eligible individuals (aged 21 and above).

me88sg does not sell or rent members' personal information to third parties for marketing purposes. Data sharing only occurs with payment service providers (to process transactions), game software providers, and regulatory authorities when required by law. All such parties are bound by strict data protection agreements.

You can submit a data deletion request by contacting the me88sg customer support team via 24/7 live chat or email. We will process your request within a reasonable timeframe. Please note that some data may need to be retained to fulfil international licensing obligations and applicable legal requirements.

Yes. me88sg uses 256-bit SSL encryption for all financial transactions. Your payment information — whether through Touch 'n Go eWallet, DuitNow, FPX, Boost, or cryptocurrency (USDT, BTC, ETH) — is processed through encrypted channels and is never stored in plain text on our servers. The minimum deposit and withdrawal is RM50, and withdrawals are typically processed within 5 to 30 minutes.

me88sg uses essential cookies to maintain your login session and account security, as well as analytics cookies to understand how the platform is used for ongoing improvements. Analytics data is collected in aggregate form and does not allow identification of individuals. You can manage cookie settings through your web browser, though this may affect certain functions on the platform.

For any questions or concerns regarding privacy and data protection, you can contact the me88sg customer service team via 24/7 live chat available directly on the platform, or by email at [email protected]. Our support is available in Malay and English.